Red Carpet Delivery Service
Customers rave about our Red Carpet Delivery Service! Our professional and courteous delivery staff always treats your home with great care and respect.
Red Carpet Delivery Includes
- Careful unpacking, inspection, and prep of your pieces in our warehouse.
- All items blanket-wrapped and secured in furniture transport trucks.
- Two hour delivery window
- Trained and careful professional delivery technicians.
- In-Home placement and set up of your new furnishings.
- Level, dust, and final inspection.
WITHIN THE FOLLOWING COUNTIES:
Adams, Cumberland, Dauphin, Lancaster, Lebanon, and York
ALL DELIVERIES SCHEDULED MON-SAT, 8AM-4PM (SATURDAY DELIVERY NOT AVAILABLE IN ALL AREAS).
OUR GOAL IS TO DELIVER YOUR IN-STOCK MERCHANDISE WITHIN 3-5 BUSINESS DAYS.
See salesperson for details or contact us.
1 ITEM – STANDARD SHOWROOM & OUTLET
1 ITEM – sofa, loveseat, console, occasional table, small one piece entertainment centers (large ones are second tier), etc. Chair/ottoman count as one. Sleeper sofas are excluded in one piece delivery due to extra weight.
2+ ITEMS – STANDARD SHOWROOM & OUTLET
2 OR MORE ITEMS of upholstery, bedrooms, dining rooms, dinettes, 2 pc. entertainment centers, wall units, home offices, etc.
All sleeper sofas count as 2 items due to extra weight
MEASURE CHECK – STANDARD DELIVERY AREA, NEW PURCHASE REQUIRED:
3RD FLOOR OR HIGHER OR USE OF AN ELEVATOR:
ITEMS THAT REQUIRE EXTENSIVE INSTALLATION, SET UP, EXTRA TRUCKS AND LABOR:
Ask scheduler for additional fees and details
VETERAN DISCOUNT: $50 OFF TOAL DELIVERY COST
Must show ID. See Store or contact us for details.
Moving Existing Furniture
Sectionals (per seat)……$50
Casegoods such as Entertainment Centers and sets such as Bedrooms, Dining Rooms, entire rooms, etc.
Ask scheduler for fees
Moving of existing furniture is subject to our Terms and Conditions. A waiver may also be required to be signed. We reserve the right to refuse upon onsite inspection due to condition or environment.
All Deliveries Outside Of Standard Delivery Zone
CONTACT CUSTOMER SUPPORT FOR DELIVERY SCHEDULING DETAILS AND MINIMUM PURCHASE REQUIREMENTS
BASED ON 1 TRUCK AND 2 DELIVERYMEN. NO SPLIT DELIVERIES.
MAXIMUM DISTANCE APPROXIMATELY 3 HOURS FROM OUR DISTRIBUTION CENTER IN LANCASTER.
DELIVERIES SCHEDULED TUES-THURS ONLY!
No availability for Monday, Friday, or Saturday deliveries. See salesperson or contact us for details.
What If My Furniture Doesn’t Fit?
Help us help you! Before you make your final purchase decision, use our Easy Home Measuring Guide to help you measure your door openings, hallways, stairways, and the area/room where your new furniture will be placed. If you are still not sure, we will be happy to come to your home to measure and make sure your furniture will fit (service fee may apply). Furniture that needs to be returned because it cannot be placed into the designated space will be subject to restocking fees.*
*INTERIORS HOME Outlet/Flexsteel Outlet and Clearance/ Final Sale/ “AS-IS” merchandise may not be returned, exchanged or cancelled.
Picking Up Your Merchandise
If you would like to pick up your furniture, you must contact INTERIORS HOME at least one (1) business day in advance 717-390-2000, Option 3. Our Distribution Center pickup hours are: Monday – Friday 8am – 4:00pm. The center is closed Saturday and Sunday. The Distribution Center is located at 1260 Corporate Blvd, Lancaster, PA 17601. Upon arrival, please come to the front entrance first and present 1) identification, and 2) a copy of your sales agreement. You must pay your account(s) in full and sign all required financing paperwork prior to pick-up.
If you have chosen to pick up your merchandise at our showroom or Distribution Center all items must be thoroughly inspected for obvious damage before loading. It is your responsibility to ensure the safe loading, transportation and delivery of the merchandise to your home. You are also responsible for providing the necessary blankets, tiedowns, or other supplies needed for safe transportation. Your merchandise may be in the original factory packaging (at home assembly may be required) or wrapped with either lightweight plastic or styrofoam wrap. A furniture handler is available at the Distribution Center to assist you in loading your furniture during normal pickup hours. Showroom pick up hours may vary from store hours. If you make special arrangements for pickup outside normal hours, you will need to bring adequate assistance to load your purchase into your vehicle.
Any merchandise picked up from our showroom or Distribution Center follow the Service and Warranty details outlined in the Terms and Conditions of your sale. Most merchandise carries the full manufacturer’s warranty on defects, but no repairs will be authorized for customer’s transit or pick-up damages. Merchandise requiring inspection, service and/or warranty work must be returned to the Distribution Center for service work to be performed. For those who take advantage of our Red Carpet delivery service, warranty and service work may be serviced in the home if applicable.