Thank you for allowing us to serve your home furnishing needs. Our goal is to provide you with quality products to enhance your home and your life.
Platinum Protection Plan:
Safeguard your investment. With our No Use No Lose Accident Coverage, we’ve got you covered against life’s mishaps for 5 worry free years.
This includes damage from
– Food or beverage stains
– Water, ink & liquid stains
– Human or Pet Urine
– Accidental punctures/rips/burns
– Reclining Mechanisms
– Cracking or Peeling Leather
– and More.
Choosing Platinum Protection means you won’t lose out. If you never use it, you still WIN! INTERIORS Home will provide you with store credit equal to the full purchase price of your plan at the end of the 5 Platinum Protection years. Starting at $69. *3 Year Platinum Protection available on Outdoor Furniture. Ask your salesperson for details.
We want you to be 100% satisfied with your purchase. Before your furniture is delivered it must pass our thorough inspection process along with special deluxing and detailing to make sure that your new furniture meets or exceeds our high quality standard of excellence. Please remember that furniture is a product of nature and human hands, and that inherent imperfections are part of the beauty and uniqueness of your purchase. If you have any problems or concerns, please contact your salesperson/designer or the customer service representative within three (3) days of receipt of your furniture.
Low Price Assurance:
We discount manufacturer’s suggested retail prices everyday. If within ten (10) days of your purchase, you find the identical item at another store in our trading area that offers the same terms and services, we will gladly meet that price or refund the difference of your purchase upon written verification. See store for additional details of our policy.
Furniture is covered for a minimum of one (1) year against manufacturer product or installation and fabrication flaws or defects*. Other extended warranties could be in effect by individual manufacturers that may increase this warranty period. Furniture will be repaired or replaced according to the manufacturer’s provisions. For warranty or service work within our standard delivery zone, standard pickup or delivery charges will be waived within the first thirty (30) days, but thereafter will be at the customer’s expense. For warranty or service work outside our standard delivery zone, you will be charged for travel time. All products which are easily transportable, must be returned by the customer to the store for warranty service.
All warranty work and inspections are performed by one of our service technicians. No manufacturer warranty covers normal wear and tear, or cosmetic concerns like, nicks, or scratches on products. Any products that show signs of misuse, neglect and/or abuse, will result in a voided warranty. Fabrics, leathers and wood finishes are not warranted against fading, stretching, staining, excessive wear or variation of color from samples. Seat and back cushions may relax with use and may show wrinkles or require fluffing. This condition is not considered a factory defect. *INTERIORS HOME Outlet/Flexsteel Outlet and Clearance/Final Sale/”As-Is” Items carry no warranties.